Frequent questions

We help you
resolve your doubts

Lottusse item guarantee

In the description for each bag, you will find all the information you need to know about the dimensions of the item in question: -The numbers indicate Width x Height x Depth -The length of the handle refers to the total in cm from end to end. If it is an adjustable handle, two measurements will appear: the minimum and maximum length. -The span of the strap refers to how the bag falls when hung from the shoulder. -For more information on the measurements, most product descriptions include images of how the bag falls.

Availability of Lottusse items

Purchase process


Delivery locations

Receipt of deliveries


Care and advice