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Privacy Policy

Identity of data responsible

Holder:LOTTUSSE, S.A.UDomicilio:Avda. del Raiguer, 2. Apartado 22. 07300 Inca, Mallorca

CIF:A07451495

Registro:Registro Mercantil de Mallorca al Tomo 798, Libro 694 de la Sección 3ª de Sociedades, Folio 171, hoja número 19547

Web site: https://lottusse.com

Email LOPD: lopd@lottusse.com

Within the company and for the purposes of establishing GDPR compliance policies, the Lottusse Group is made up of other companies. You can access this information in our Legal Notice.

In accordance with personal data protection legislation. and any other relevant and current applicable legislation, the user is informed about that personal data provided, wherever appropriate, will only be used for the purposes described in the corresponding form or contract.

Marketing and commercial mail

If you registered to any newsletter sending service or sending of commercial or promotional information from any of the companies that are part of LOTTUSSE, we inform you that LOTTUSSE will use the data for the sole purpose of keeping you informed about its activity and so that you can benefit from our promotions. We inform you that LOTTUSSE will be able to send you information from any of companies that form part of LOTTUSSE, if the information to be provided is considered to be of your interest and provided that it is related to products or services of your interest. We inform you that the legal basis for the lawfulness in the data processing for this purpose is the consent of the interested party if there is no legal relationship with you, or the legitimate interest of the companies that form part of LOTTUSSE in the event that there is a legal relationship with you. Equally, we inform you that you may oppose the processing of data for sending information of interest in the following link  or by sending an email to lopd@lottusse.com.

We inform you that LOTTUSSE will retain your data while the business or contractual relationship with you lasts, until you indicate to LOTTUSSE your desire not to receive commercial information, without prejudice to its conservation while legal obligations persist that affect LOTTUSSE.

Clients´ Data

If you have carried out a purchase on LOTTUSSE, it is possible that we asked for your email address. In this respect LOTTUSSE will use your email address to send you the invoice, electronic ticket, to process the item's guarantee, as well as to keep you informed about the activity of LOTTUSSE and so that you can benefit from our promotions. We inform you that LOTTUSSE will be able to send you information from any of companies that form part of LOTTUSSE, if the information to be provided is considered to be of your interest and provided that it is related to products or services of your interest. We inform you that the legal basis for the lawfulness of the data processing for these purposes is the compliance of the existing contractual or business relationship with you as well as the legitimate interest of the companies that form part of LOTTUSSE. Equally, we inform you that you may oppose the processing of data for sending information of interest in the following link or by sending an email to lopd@lottusse.com.

We inform you that LOTTUSSE will retain your data while the business or contractual relationship with you lasts, being able to retain your data once the contractual relationship finishes in order to provide the data to the corresponding organisations, in case the communication of data is necessary in accordance with legislation. 

Data corresponding to the contact person through the contact form

Your personal data, provided in the existing form, will be used to resolve the enquiry posed in the form, as well as to send you promotional information on LOTTUSSE'S products and will not be disclosed to third parties, except to other companies in the LOTTUSSE group, if your enquiry required such communication or to send you promotional information. We inform you that the legal basis for the lawfulness of the data processing for these purposes is the consent of the interested party.

In addition, we inform you that the personal data will remain in the files of LOTTUSSE for one year with respect to the enquiry and the sending of promotional information, the data will remain in our database until you proceed to cancel it.

Data relating to clients, legal entities, the self-employed and suppliers

If you have provided your data as a contact person of a client company or supplier or as an individual entrepreneur, whether as a client or as a supplier of any company that is part of the LOTTUSSE Group, we inform you that LOTTUSSE will use the data exclusively for the maintenance of the contractual relationship and will not disclose it to third parties, except to the companies of the LOTTUSSE Group, and only if the service requires such communication and exclusively for this purpose. The data provided will be retained while the contractual relationship is maintained or for the years necessary to comply with legal obligations. In addition, we inform you that as a client or supplier of any of the companies of the LOTTUSSE Group, LOTTUSSE will be able to send you commercial data via the means that you have provided, including email, based on the Legitimate Interest regulated by the General Data Protection Regulation.

Data related to candidates

If you have provided your data to any of the companies that form part of the LOTTUSSE Group as a potential candidate to join any of the group's companies, we inform you that LOTTUSSE will use the data exclusively to manage your candidacy for any of the vacancies that there may be in any of the group's companies, and will not disclose the data to third parties, except to companies of the LOTTUSSE Group, and only if your profile fits any of the group's companies and exclusively for this purpose. Your data will be retained until the possible awarding of a work position, and until one year after the selection process is completed, without prejudice to its conservation as long as the legal obligations that affect LOTTUSSE persist.

Complaints

If you have presented a complaint, for any reason, to any of the companies that form part of the LOTTUSSE Group we inform you that LOTTUSSE will use the data exclusively to resolve your complaint, and will not disclose the data to third parties, except to the companies of the LOTTUSSE Group, and only if the complaint requires such communication and exclusively for this purpose. The data provided will be retained for the years necessary to comply with legal obligations, until the object of your complaint has not been completed. 

Exercise of common rights to all personal data

You have the rights of access, rectification, suppression, opposition, limitation to the processing and portability, with regard to your personal data, as well as the possibility of withdrawing your consent, which you can exercise by writing to the following address: Avda. del Raiguer, 2. Apartado 22. 07300 Inca, Mallorca, or by email: lopd@lottusse.com For more information click on the privacy policy.

Finally, especially when you have not been satisfied in the exercise of your rights, you have the right to present a complaint to the national supervisory authority, for these purposes you should address Spanish Data Protection Agency.

Duty of secrecy with respect to processing your data

Persons that are involved in processing data concerning individual persons and that access the files, directly or indirectly, will maintain confidentiality at all times with regard to the personal data that they come to know during the development of the activity. The Duty of Secrecy constitutes an obligation for the LOTTUSSE Group, members of governing and managing bodies, persons contracted under the Labour Law regime, professionals that provide contracted services under the Commercial Law regime. It is also an obligation for the suppliers of goods and services and their employees, the Data Processors and their employees, who the Data Processors subcontracts and their employees. The obligation of secrecy remains after the working or commercial relationship established with the LOTTUSSE Group ends, the party responsible for the files, as well as after the maturity of the work, trade contracts, etc., that link the employees and/or professionals with the Data Processor and the suppliers that supply goods or provide services to the LOTTUSSE Group.

Apart from the companies that belong to LOTTUSSE and for the objectives that we have already specified and with the exception of the following cases we do not sell, trade nor transfer in any way your personal information to third parties without previously informing you and in accordance with the current legislation with regard to data protection. All LOTTUSSE members value the privacy and protection of your personal information and apply similar privacy policies. Your data may be transferred to partners that host websites and to third parties that help us in the website's design and use, to carry out services or to analyse the data collected.

These third parties will only use the data in order to carry out the indicated work and will be required to maintain the confidentiality of the information. Apart from these cases we will only reveal your data when we are required to do so by law.

Data of minors

Services that the LOTTUSSE Group provides are aimed at adults of legal age in accordance with Spanish legislation. the LOTTUSSE Group assumes that individual persons that provide data using different channels (electronic, website, etc.), have this condition.

LOTTUSSE asks parents to be aware that it is possible that their children visit our website, for this reason, we ask them to indicate if any website asks them any information and/or data of any type, to ask for their authorisation beforehand.

As we are concerned about the safety of minors, when they try to send their registration this will be rejected, and we will inform them that we do not accept registrations of minors. For this reason, we advise parents and guardians of minors to regularly check and control how children use the email address and other activities online.

General Terms & Conditions

If you have made a purchase, you can access our General Terms and Conditions in the following link

Recommendation of websites/pages

The LOTTUSSE Group, when it recommends or links to a website/page, it considers these to be of interest for the user. The LOTTUSSE Group is not obliged to monitor these websites/pages that it links to or recommends. These have been created by legal, physical persons or entities without personality independent from the LOTTUSSE Group. The Group is not involved in their management, finances, decisions on the content incorporated, nor manages or participates in the services that the linked or recommended websites/pages supply. The LOTTUSSE Group will cancel any link by refraining from recommending the website/page when it is reliably informed that this and/or the services that it supplies are illicit or harm goods or rights of third-parties subject to indemnity..

Use of cookies

Click here to obtain information on the use of cookies.

Similarly, when you visit our Website, we collect data known as a “click path” (address of the server, domain name, etc.). This information combined with what you have provided allow us to better customise your visits.

Data security

The LOTTUSSE Group has implemented security measures in its work centres, premises, systems, communications infrastructures, etc., required by the regulations on personal data protection. It has also adopted logical, physical, organisational, contractual steps, etc., that avoid third-party access to data without authorisation, the destruction, modification, reproduction, disclosure, transmission or reuse of data.

However, as long as you provide personal information over the internet, there is a risk that third persons, whose control is beyond our reach, can intercept this information and use it. Although LOTTUSSE strives to protect personal information and your privacy we cannot guarantee the security of information that is revealed online and under your responsibility.

Validity and modification of the privacy policy

The Privacy policy established by THE LOTTUSSE GROUP is in force from the date of its publication on the corresponding website; the user can archive it and/or copy it. THE LOTTUSSE GROUP is entitled to modify its Privacy Policy, informing the user of this.